AI chatbots can take on many roles in our lives. James Muldoon's Love Machines looks into the relationships we're forging with them Artificial intelligence is now unavoidable - although there are those among us who try. Even if you don't seek out a chatbot, you will see new icons in your current apps to bring them within a single click: WhatsApp, Google Drive, even Microsoft Notepad, the simplest program imaginable. The tech industry is making an enormous and costly bet on AI, and, in turn, is forcing it on users to make good on this investment. Many are embracing it to take over writing, admin or planning, and a minority are going a step further and forming intimate relationships with it.

James Muldoon is a reader in management at the University of Essex, Mark Graham a professor at the Oxford Internet Institute and Callum Cant a senior lecturer at the University of Essex business school. They work together at Fairwork, a project that appraises the working conditions in digital workplaces, and they are co-authors of Feeding the Machine: The Hidden Human Labour Powering AI. Why did you write the book? James Muldoon: The idea for the book emerged out of field work we did in Kenya and Uganda on the data annotation industry. We spoke to a number of data annotators, and the working conditions were just horrendous.